Privacy Policy
Last updated: March 2026
Welcome to 5MikesOut (the “site”, “we”, “our”, “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when you visit or make a purchase from our website.
1. Who We Are
5mikesout is an online retailer specialising in nicotine pouch products.
If you have any questions about this policy or how we handle your information, please contact us at:
📧 5mikesoutenquiries@gmail.com
2. Information We Collect
We may collect and process the following types of personal information:
Information You Provide to Us
Your name
Contact details (email address, phone number, billing/shipping address)
Payment information (processed securely through our payment provider)
Account login details (if you create an account)
Any messages or correspondence you send to us
Information We Automatically Collect
When you visit our website, we may automatically collect:
Your IP address and device information
Browser type and version
Pages visited, time spent, and actions taken on the site
Cookies and similar tracking technologies (see Section 6)
3. How We Use Your Information
We use your personal data to:
Process and deliver your orders
Communicate with you about your purchases or enquiries
Manage your account (if applicable)
Improve our website, products, and customer experience
Send marketing emails (only if you’ve opted in)
Comply with legal obligations (e.g. tax and record-keeping laws)
4. Sharing Your Information
We only share your personal data with trusted third parties when necessary to provide our services, including:
Payment processors (to securely handle payments)
Delivery and courier companies (to deliver your orders)
IT and website hosting providers
Analytics and advertising partners (to improve our marketing and website performance)
We will never sell or rent your personal data to any third party.
5. How We Protect Your Information
We take data protection seriously. Your personal information is stored securely using technical and organisational measures to prevent loss, misuse, or unauthorised access.
All payment information is encrypted and processed securely by certified payment providers — we do not store your card details.
6. Cookies
Our website uses cookies to enhance your browsing experience and collect anonymous usage statistics.
You can control or disable cookies through your browser settings, but some parts of the site may not function properly without them.
7. Your Rights
Under data protection law, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your data (“right to be forgotten”)
Withdraw consent for marketing communications at any time
Object to or restrict certain types of data processing
To exercise any of these rights, please email 5mikesoutenquiries@gmail.com.
8. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes outlined in this policy or as required by law (for example, for tax and accounting obligations).
9. Marketing Communications
If you choose to subscribe to our newsletter or marketing emails, you can opt out at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
10. Age Restriction
Because we sell nicotine products, our website is only intended for individuals aged 18 and over.
We do not knowingly collect or process personal data from anyone under 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “last updated” date. Please check this page periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
📧 5mikesoutenquiries@gmail.com