Shipping Policy
Shipping Methods And Costs-
Standard Shipping, Tracked Delivery - £4.99
International Shipping (Royal Mail/parcel force worldwide) Tracked and signed for- Calculated at checkout based on destination and parcel weight.
Dispatch Times-
Orders placed Monday-Friday before 3pm: Dispatched same working day.
Orders placed Monday-Friday after 3pm: Dispatched the next working day.
Orders placed Saturday-Sunday: Dispatched Monday (Excluding bank holidays)
Estimated Delivery-
Dispatch times shown on our website are estimates only and not guaranteed. You will receive an email confirmation once your order has been dispatched.
If you have not received your order within 5 working days of dispatch (UK) or within the estimated Royal mail timeframe (international), please contact our support team 5mikesoutenquiries@gmail.com
Responsibility for Delivery-
Once your order is delivered to the address provided at checkout the responsibility is with you.
Once full payment has been received ownership passes to you.
Missed Deliveries-
Our delivery couriers will leave you with the correct instructions on how to receive your parcel if failed to be delivered to you.
Failure to rearrange delivery or collect your parcel, will ultimately mean its returned to us. You can request re-shipment but this will be at your own cost, or a refund of the product value, shipping costs will not be refunded.